FAQ's

Q. How do I make a purchase?

A. You can order online using our shopping cart facility, or by mail, fax, email or phone.

Q. Can I order via one of these methods but pick up the goods?

A. Yes of course. The Wool Shop is not just a virtual wool shop! We are located at 58 Main Road Moonah, Tasmania.

Q: What are the payment options?

A: We accept Paypal. If you prefer you can contact us direct and use your Visa Card or Mastercard. We also accept direct deposit to our bank account (Australia only).

Q: Are my private details kept confidential?

A: We will take our utmost care to ensure your private information is kept just that!

Q: It is safe to shop online?

A: The Wool Shop uses 128 bit encryption to secure online payments.